Generative AI Tools
Automatically generate call summaries, draft professional email replies, and create engaging training content in seconds.
Supercharge your team's productivity with Generative AI. Automatically generate concise and accurate call summaries, draft professional email replies in seconds, and create engaging training content and quizzes. Free your agents from repetitive writing tasks so they can focus on high-value interactions.
Automate Content Creation
90%
Reduction in Wrap-up Time
10s
Average Reply Draft Time
5x
Faster KB Article Creation
Key Benefits & Capabilities
- Automate all post-call wrap-up work with instant summaries.
- Ensure a professional and consistent brand voice in all communications.
- Instantly create drafts for knowledge base articles from transcripts.
- Generate on-the-fly training materials and quiz questions.
- Significantly reduce Average Handle Time (AHT) by eliminating manual writing.