Training & Evaluations
Create engaging training modules and AI-generated evaluations, then track the real-world impact on agent performance.
Close the loop on agent development. Build custom training modules and learning paths. Use AI to generate relevant quizzes and evaluations based on your content. Our efficacy dashboards then track agent progress and correlate training completion with improvements in their actual QA scores, demonstrating true ROI.
Measureable Training Impact
+8.5%
QA Score Lift Post-Training
94%
Average Evaluation Score
-50%
Content Creation Time
Key Benefits & Capabilities
- Instantly generate relevant quizzes and evaluations with AI.
- Measure the real-world impact of training on agent QA scores.
- Create personalized learning paths to target specific skill gaps.
- Drastically reduce the time and effort needed to create training content.
- Ensure consistent, high-quality training across your entire team.