Deploy AI in Minutes, Not Months

Empower agents with real-time smart replies, procedural guidance, and proactive assistance to resolve issues faster and more accurately.

Unify voice, chat, email, and social media into a single, intelligent agent workspace for a seamless customer journey.

Get real-time, speaker-separated transcripts of every call, complete with line-by-line sentiment analysis.

Score 100% of interactions against your unique quality parameters for unbiased and consistent feedback.

Track customer sentiment trends in real-time across all channels to understand the emotional drivers behind interactions.

Visualize end-to-end customer journeys across multiple interactions to identify friction points and optimize workflows.

Optimize your staffing with AI-powered forecasting and scheduling to ensure you have the right agents at the right time.

Gain deep, 360-degree insights into agent performance, customer experience, and operational efficiency with powerful dashboards.

Automatically generate call summaries, draft professional email replies, and create engaging training content in seconds.

Build a smart, self-service knowledge base that helps agents find answers instantly and identifies knowledge gaps automatically.

Create engaging training modules and AI-generated evaluations, then track the real-world impact on agent performance.

Avoid vendor lock-in. Connect to your preferred AI providers, including Google Gemini, OpenAI, and Anthropic.

Connect CX+ to your existing ecosystem, including popular CRM, Telephony, and BI tools for a truly unified platform.

Experience a fast, responsive interface built on a scalable, API-first architecture for enterprise-grade reliability.

Protect your data with granular, role-based access control for every feature, ensuring users only see what they need.